Terms and Conditions

Artist Terms and Conditions for Commissions

  1. Artist’s obligation
    • The artist will agree a “brief” with the customer, including a timeline, a scope and set a final price for artwork and shipping, before commencing the commission.
    • The artist will agree a fixed amount for the deposit in accordance with a percentage of the cost of the artwork (25%) which is non-refundable to cover the cost of time and materials.
    • The total amount due for the commission is payable upon completion of the artwork and before shipment.
    • The artist will, to the best of their ability, carry out the commission according to the agreed brief and send regular progress updates to the customer.
  1. Returns & Disputes
    • The artist is under no obligation to accept a return for a commissioned artwork, except in the event that the artwork reaches the customer damaged.
    • The artist is under no obligation to create a second commission if the customer is dissatisfied with the first.
    • The final resolution for any and all disputes will be decided by both parties through discussion.
Scroll to Top